Freedom of Information (FOI)
Freedom of Information (FOI) Act, 2000 entitles anybody to
ask a public authority in England, Wales and Northern Ireland,
including Government Departments, for any recorded information that
they keep. A list of organisations covered by the Act is available
This Act will give us all greater access to information about
how decisions are taken in government and how public services are
developed and delivered.
The FOI Act operates alongside the Data
Protection Act, which allows people to access information about
themselves (e.g. personnel records, or information held by credit
reference agencies) and the Environmental Information Regulations,
which give people access to information about the environment. For
more information please call Customer Services on 01664 502502 or
Telephone calls can be made from 9 am to 5 pm.
How to ask for information
All requests for information from Melton Borough Council must be
made in writing (e.g. letter, fax, email). You must clearly state
what information you are requesting and supply your name and
address. You do not need to say why you want the information. It
would also be helpful if the request could clearly state that it is
being made under the FOI Act.
All public authorities covered by the Freedom of Information Act
have a Publication
Scheme. For a copy click on the link, or request a copy from
our Customer Services.
The scheme lists the information which the Council routinely
makes available, and states whether you will have to pay for that
information. Check the Scheme to see if the information you want
has already been published. This could save you - and the Council -
time and money. A copy of the Publication List can be viewed
What information can be requested?
You can ask to have any recorded information. This could be in the
form of e-mails, notebooks, videos, or tapes.
When will the information be provided?
In most cases, the Council must respond to your request within 20
days of receiving it and, if we cannot, we will explain why and let
you know when you will receive a reply.
Can a request be declined?
Melton Borough Council will provide you with the information unless
there is a good reason for not doing so (e.g. your request relates
to someone else's personal details). We must provide you with a
reason for declining your request. If you do not find the reason
persuasive, you can ask us to review our decision, and if your
request is still declined you can ask the Information
Commissioner's office to review that decision. The Information
Commissioner's office is an independent body that enforces the FOI
Act, the Data Protection Act and the Environmental Information
Regulations. For more information visit the Information Commissioner's
In what format can the information be requested?
You can say in what format you would prefer to receive the
information (e.g. on paper or electronically). You can discuss
these formats with us. In some cases, e.g. for people with
disabilities, there may be entitlement to a particular format;
again you can discuss this with us.
How much will a request cost?
A lot of information may be supplied free of charge. However,
sometimes you may have to pay a fee, either to cover administration
costs, or to pay photocopying or postage costs, or because of the
expense involved in finding and supplying the information. We will
tell you in advance if a fee will apply.
How to find out more
For more information on Freedom of Information you can visit the
Information Commissioner's website at http://www.ico.gov.uk/.
Making a complaint
If you have a complaint about Freedom of Information or
Environmental Information Regulations you should contact FOI/EIR
Complaints Resolution at the Information Commissioner's
To view quarterly monitoring data for foi requests click on
Monitoring Data. To view the FOI presentational tables
FOI Disclosure Log
Public authorities covered by the Freedom of Information Act are
encouraged by the Information Commissioner’s Office to publish a
Disclosure Log, showing the requests processed by the authority.
Melton Borough Council’s Disclosure Log entries are available at
FOI Disclosure Log.