]
]
Home Page > Environment and Planning > Flooding > Types of Flooding
]

Types of Flooding

 

Water Draining from Public Sewers

 

If you see water draining from public sewers, please contact Severn Trent Water on 0800 783 4444. Alternatively, you can visit their website by clicking on the link below:

 

Link to Severn Trent Water's Website

 

Water Draining from Private Sewers

 

If your private drains or sewers are overflowing, you will need to arrange for a drainage contractor to come and deal with any blockage (Drainage Contractors can be found by looking in your local Yellow Pages under "Drain and Pipe Cleaning"). If you are uncertain if a blockage is in the public or private sewers, the sewerage company should be able to determine this, once on site, then recharge you the cost of any work undertaken on the private sewers.

 

Water Draining from Highway Gullies or the Highway

 

If you see water draining from highway gullies or on the highway, please contact Leicestershire County Council on 0800 62 62 03. Alternatively, you can visit their website by clicking on the link below:

 

Link to Leicestershire County Council's Website (Drains and Gullies Page)

 

Water Draining from Main Rivers

 

If you see water draining from main rivers, please contact the Environment Agency on 0800 807060. Alternatively, you can visit their website by clicking on the link below:

 

Link to the Environment Agency's Website (Flooding Page)

 

Flooding from a burst water main

 

Severn Trent Water are responsible for the water supply up to and including the water stopcock. To report a burst water main please contact Severn Trent Water by calling 0800 783 4444. Alternatively, you can click on the link below for more information:

 

Link to Severn Trent Water's Website

 

Flooding from a water service pipe or internal pipe work

 

Once the water supply has reached the stopcock of a property, it is the responsibility of the homeowner or landlord to deal with any leaks or flooding. If you have any leaks or flooding in the internal pipe work of your property, please contact a plumber (look in your local Yellow Pages or similar directories).

 

Flooding from watercourses other than main rivers

 

Watercourses other than main rivers are the responsibility of riparian owners. You are a riparian owner if your property or land is on, or very near, a watercourse. Riparian owners have a duty to keep the watercourse clear of any obstruction to flow and the council can serve legal notices on riparian owners to deal with obstructions.

]