MAKING an appointment with the pest control officer
If you would like the Pest Control officer to treat a pest,
please contact Customer Services on (01664) 502502 to request an
appointment, this will have to be paid for before the appointment
is made. Please have as much detail to hand regarding the pest,
including:
- The type of pest, if known;
- The location of the pest/infestation;
- Your contact details
- Your debit card details
Please also note that you will usually need to be on the
premises when the Pest Control Officer arrives in order to allow
access to the site. If the site of the infestation is accessible
from the outside of the property, and you do not therefore need to
be on site with the Pest Control Officer when he treats the
problem, please mention this when you call to request an
appointment.
Please bear in mind that there is a charge for the Pest Control
service, and that pests can often be treated by the householder in
a variety of simple ways. For more information, please see the
other pages of the Pest Control section of the website, which
contains advice and information on the ways you can treat
pests.
We will endeavour to respond to requests for appointments within
two weeks, however, at busy times of year this cannot be
guaranteed.
If you make an appointment, but are not there when the Pest
Control Officer arrives, a card will be left asking you to call
Customer Services again. The Pest Control officer will not re-visit
until you call again.
How do I pay for the service?
The Pest Control service has to be paid for in advance at the
time of making the appointment. To arrange this now please click on
this link
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