FERQUENTLY ASKED QUESTIONS

Why a bin instead of boxes? 

- You can recycle a wider range of items, 
- Tidier streets and less litter as the bin lid will be closed.
- Less waste sent to landfill. 

When does the brown bin recycling collection start?

- Monday 2nd April.
- Your 1st collection of brown bin recycling will be on the same day as your old brown bin collection.
- View collection dates here

What will change with the brown bins?

- Recycling will be collected in the brown wheelie bin, replacing the grey and green boxes.

- You can recycle more items, such as yoghurt pots, cartons, plastic bags, telephone directories etc.  See what you can put in your brown bin here
- Recycling will be collected fortnightly; there will be no change to your collection days.

- There will be no change to where you leave your bin out, or collection crews. 
- There will be no change to the black wheelie bin collection service.

Will recycling collections still be collected weekly?

- No, your brown bin will be collected on alternate weeks - View collection dates here

Can I still use my grey & green boxes?

- No, the recycling service has changed; we will now be collecting brown bins only.

What should I do with my green and grey box?

- These are no longer required for recycling. 
- See some ideas on what to do with your grey and green boxes

Can I have more than one recycling bin?

- Items should be squashed (where possible) to fit into the brown bin.

- Recycling which will not fit in the brown wheelie bin will be accepted, but it must be presented next to the brown wheelie bin, in a suitable container (NOT a black bag) and MUST be clearly identifiable as recycling. 
- Properties frequently producing more recycling than will fit in one bin may be eligible for a second brown wheelie bin.  Contact us for more information  
 

What should I do with large bits of cardboard?

- Large pieces of cardboard should be plattened and placed in your brown bin.
- No polystyrene

What should I do with batteries?

Unfortunately batteries cannot be put in your brown bin. Batteries can be recycled at:

• The Library, Wilton road, Melton
• Council offices, Parkside, Burton St, Melton

Leicestershire County Council’s Recycling and Household Waste Sites (tips) also accept batteries for recycling.

• Melton Mowbray Waste Site – Lake Terrace, Melton Mowbray, LE13 0BZ
• Bottesford Waste Site – Normanton Lane, Bottesford, Leicestershire, NG13 0BZ
• Somerby Waste Site – Knossington Road, Somerby, Leicestershire, LE14 2QP

What if I put the wrong materials in my brown bin?

- The collection crews will check for any wrong materials in your bin.
- Putting the wrong materials in the recycling bin contaminates more than just the contents of your bin, and will interfere with the process of recycling the materials that should be in your brown bins.

Will I get a collection calendar for the new service?

- You will receive a collection calendar which will be sent through the post delivered along with a leaflet to give you more information about how to use your new brown bin recycling service. Or view them online here

Where do I put these bins? I don’t have enough space in my house.

- We ask you to try to accommodate a brown bin if at all possible.

- If it is not possible for you to store your bins please contact us and we will arrange a site assessment by a waste officer to look at alternative arrangements.

I currently receive an assisted collection, how will the new arrangements affect me?  

- Residents who are registered for this service will continue to receive it if they still require it for the new services. 

I use pink sacks for refuse and blue bags/boxes for recycling.  How will I get the new recycling service?

- Flats and households that use pink sacks for their refuse will be provided with a roll of brown disposable sacks to place their recycling in, which will be delivered before the start of the new service. This will be collected fortnightly.  - If you require additional bags please contact us. 

What happens on  Bank Holidays?