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Home Page > Housing > Repairs and Improvements > Your repair responsibilities
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YOUR REPAIR RESPONSIBILITIES

 

As a council tenant you are responsible for making sure your home is kept clean, tidy and reasonably decorated as well as mainting your garden to an appropriate standard. Below is a list of things which tenants are responsible for,

  • All internal decoration
  • External door keys and letter boxes
  • Floor tiles
  • Internal door handles including any locks and cupboard handles
  • Minor plaster repairs
  • Waste plugs and chains to sinks
  • Blocked sinks, wash-hand basins and baths
  • Toilet seats
  • Wall, cill and fireplace tiles
  • Metal or Concrete washing line posts (except those in communal areas)
  • Draught proofing doors and windows
  • Renewal or re-fixing of coat hooks
  • Ensuring that any boiler range is supplied with water before firing and an adequate supply maintained
  • Any criminal or mailicious damage caused to the property by visitors or guests of the tenant or by persons known to the tenant
  • Chimney sweeping

Tenants are also expected to inform the council of any defects as soon as they occur. Please see the section on Reporting a Repair for information on how to request an inspection or repair.

 

Chargeable Works

 

In instances where the work needed has not been caused by fair wear and tear, the tenant may be liable to pay the costs incurred. Chargeable works include the following,

  • Accidental or intentional damage by the tenant or a guest of the tenant,
  • Replacement keys and any work necessary to gain access to a property after keys have been lost,
  • Costs incurred when a repair is requested but access not provided or the work rejected,
  • Any works which must be carried out by a Council contractor which the tenant agreed to undertake during the termination visit prior to the end of the tenancy.

If this is the case, the person liable will receive an invoice from Melton Borough Council after the work is completed, and has 28 days to appeal against the decision. Appeals should be made in writing to the following address.

 

Repairs & Improvements Team

Melton Borough Council

Phoenix House

Nottingham Road

Melton Mowbray

LE13 0UL

 

 

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