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Home Page > Housing > Resident Involvement > Tenant Services Authority
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Tenants Services Authority (TSA) TSA Logo

 

YOUR CHANCE TO HAVE YOUR SAY ABOUT STANDARDS IN SOCIAL HOUSING

 

The Tenants Services Authority (TSA) is the new regulator of homes owned by housing associations and Co-ops. From spring 2010, they are likely to be responsible for local council and arm’s-length management organisation (ALMO) landlords too.

 

The first thing the TSA needs to do is draw up a brand new set of standards for all social landlords. These standards are very important as the TSA will be monitoring how landlords do in achieving them – and taking action against landlords who don’t.

 

The TSA is listening to tenants across England to help them understand what you want to see in the new standards. This is called the National Conversation.

 

This is your opportunity to help set the standards for all social landlords and make sure that services for tenants continue to improve. So get involved.

 

There are lots of ways you can take part in the national conversation. The TSA will be holding a series of regional events for a number of tenants and other events for landlords. You can also fill out a questionnaire to send back to the TSA – if you would like a copy of the questionnaire please contact Sam Spencer, Resident Involvement Officer on 01664 502481 or email sspencer@melton.gov.uk.

 

 

For more information on the National Conversation go to:

http://www.nationalconversation.co.uk/

 

For more information on the Tenant Services Authority go to:

http://www.tenantservicesauthority.org/?gclid=CL3mk_SnwJgCFQ5uQgodtFN-aw

 

 

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