Melton Borough Council

My Account will be unavailable between 6pm - 10pm on Saturday 21st September 2019 and 6pm - 9pm on Sunday 22nd September 2019

Due to routine maintenance My Account will be unavailable between 6pm-10pm on Saturday 21st September 2019 and 6pm-9pm on Sunday 22nd September 2019. We apologise for any inconvenience this may cause


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Cybercrime is a fast-growing area of crime. More and more criminals are exploiting the speed, convenience and anonymity of the Internet to commit a diverse range of criminal activities that know no borders, either physical or virtual, cause serious harm and pose very real threats to victims worldwide.

There are obvious precautions that you can take to minimise the risk of you falling victim to cybercrime if you have any type of website account.

Use 'Strong' Passwords.  Use 12 to 14 characters where possible. Randomly generated passwords are best. Try and use a combination of upper and lower case letters, numbers and other symbols where possible. E.g. 6Thg72blz8Sx%

Avoid 'Weak' Passwords.  Avoid passwords, which can be guessed, such as those based on dictionary words, letter or number sequences, usernames, relative o...r pet names, former boyfriends and girlfriend's names, ID numbers and dates and any words or numbers that are present on documents that could be associated with you, such as the name of the house you live in E.g. Redhouse2012

The type of password you can use may be constrained by the website you are visiting.

Although it's a nuisance, try and use different passwords for different bank and building society accounts.

If you have to write down your passwords, keep them in a security rated safe.

PINs (Personal Identification Number) should not relate to dates of birth, address numbers or any other number that could associated with the user, such as numbers found on the user's documents.

For more information:

The government portal for internet safety

Free online advice on internet safety

Online information for kids, parents, carers and teachers

Online Safety from Leicestershire Police