Melton Borough Council

My Account system upgrade update

We are making changes to My Account. If you have an existing My Account please check for an email from us with details about your new upgraded account.

Make a claim for help paying Council Tax or rent

Before you access any of the following services please make sure you read our Privacy Notice.

Do any of the circumstances below apply to you?

  • You only require help to pay your council tax bill and/or
  • You and if applicable your partner have both reached the qualifying age for Pension Credit or receive a State Retirement Pension.
  • You have been placed in temporary accommodation due to homelessness by the council
  • You live in specified accommodation or a sheltered housing scheme.
  • You currently receive the Severe Disability Premium in the award of your Employment Support Allowance, Housing Benefit, Income Support or Job Seekers Allowance.
  • If you or your partner started to receive Pension Credit as a couple before 15th May 2019  


Yes           No