Melton Borough Council

My Account downtime - Sun 19th Nov 2017

Due to routine maintenance My Account will be unavailable on Sunday 19th November between 3.00pm to 7.00pm. We apologise for any inconvenience this may cause. Thank you for your patience.

Advance Payments of Universal Credit

Once you have made a claim for Universal Credit it will normally take 5-8 weeks before you receive your first payment. If this is going to cause you financial hardship you can ask Universal Credit for a payment in advance, the different types are explained below.

Benefits transfer

If you were receiving a qualifying benefit in the last month before you claimed Universal Credit, you can ask for  up to 50% of your potential entitlement to Universal Credit. This has to be paid back in 12 monthly instalments.

For example, £360 advance = £30 repaid over 12 months from your future Universal Credit payments.

Universal Credit Advance (new claims or change in circumstances)

This is a short term discretionary advance aimed to help you until your first Universal Credit payment is received, this must be repaid in 6 months.

For example, £60 advance = £10 repaid over 6 months from your future Universal Credit payments  

To apply for either of these advances you should call 0345 600 4272 as soon as possible.

Budgeting Advance

This is an interest-free advance for one off items for people on a low income, more information is available here