Melton Borough Council

Valuation Office Scam

Be cautious about people claiming to be from the Valuation Office advising they can reduce your Council Tax band for a fee. Please refrain from disclosing personal information such as bank details

Give a compliment, leave feedback or make a complaint


We are dedicated to providing a high quality customer service at all times, therefore we really value your complaints and suggestions as they give us the opportunity to learn and to put things right as well as to continuously improve the services we offer.

Please tell us if you feel that we:

  • Could improve by doing something differently
  • Have failed to do something
  • Have done something badly
  • Have treated you unfairly
  • Have failed to understand your point of view

View our complaints policy