Melton Borough Council

The online payment system is currently out of action

We are currently unable to take payments online and by telephone. We can still accept payments by Bank Transfer, Cheque and using your AllPay card. We apologise for any inconvenience this may cause.

Give a compliment, leave feedback or make a complaint


We are dedicated to providing a high quality customer service at all times, therefore we really value your complaints and suggestions as they give us the opportunity to learn and to put things right as well as to continuously improve the services we offer.

Please tell us if you feel that we:

  • Could improve by doing something differently
  • Have failed to do something
  • Have done something badly
  • Have treated you unfairly
  • Have failed to understand your point of view

View our complaints policy