Melton Borough Council

My Account system upgrade update

We are making changes to My Account. If you have an existing My Account please check for an email from us with details about your new upgraded account.

Data protection and freedom of information

** The Council recognises the rapidly evolving COVID-19 situation is causing uncertainty and we appreciate your understanding at this challenging time as we endeavour to maintain services whilst protecting our staff and customers.

Please note, in light of the recent outbreak, the Council’s ability to continue to deliver some services to the standards you would normally receive may be impacted. The Council is having to divert resources away from dealing with information rights work at this time and this means we may not be able to provide you with a response within the prescribed timescales but will endeavour to do so wherever possible.**

The Data Protection Act is the law that covers the processing of personal data.  It includes how the data is obtained, how it is stored, how it can be used and what can be disclosed.  It also give certain rights to people whose personal data is being processed.

The Data Protection Act 2018 now works with the General data protection Regulation (GDPR), which itself applies across the whole of the European Union.

The Council is a Data Controller.  This means we hold personal information about people for the purpose of providing appropriate services. 

The Freedom of Information Act entitles anybody to ask a public sector organisation for recorded information that they keep. 

Anyone can make a request for information.  Your request will be dealt with in line with the regulations depending on what you are requesting:

For personal inforamtion - this will be dealt with under the Data Protection Act and GDPR. Please note that until the permanent appointment of the Principal Solicitor, the Data Protection officer for the Council will be the Corporate improvement Officer.

For information about the environment this will be dealt with under the Environmental Information Regulations  

 

Information on Data protection and freedom of information

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