Melton Borough Council

Online security

Our website is secured with industry-leading SSL technology and extended validation, which allows our website to display the secure green address bar, meaning you can enter your details, and transact with us in confidence.

Personal Details

To help us to keep your information safe please do not share your username and password with anyone else, including our customer service advisors. We will never ask you for them by phone, email or mail. Keep your details safe and do not write them down.
If you believe that your online username has been compromised you can change your password once you've logged in, with immediate effect.
To find out more about how you can keep safe on the internet, including protecting your online identity, visit the Get Safe Online website:

Card Payments

All online card payments are protected by Secure Socket Layer (SSL), which is the highest level commercially available. Your payment card details are directly processed by the Payment Management Division of Capita Software Services, a leading provider of secure online payments services to local government, and are not collected nor accessible by the Council.