Melton Borough Council

Customer satisfaction feedback

Face to Face contact results 2018

gov metric feedback icon

Please find below the breakdown of Govmetric feedback provided by 439  Face to Face Customers at our Parkside Building over the past 6 months - from March to August 2018:

 

August 2018

Total number of respondents - 91 

 

gov metric smiley faces

  63 "Good" - 69% 

  13 "Average" - 14% 

  15 "Poor" - 16%  

 

 

July 2018

Total number of respondents - 101:

 

gov metric smiley faces     72 "Good" - 71%

     7 "Average" - 7%

     22 "Poor" - 22% 

 

 

June 2018

Total number of respondents -  81 :

 

gov metric smiley faces     56 "Good" -  69%

     18 "Average" - 22% 

     7 "Poor" - 9%

     

 

May 2018 

Total number of respondents - 77 :

 

gov metric smiley faces

    59 "Good" - 77%

    6 "Average" - 8%

   12 "Poor" - 16% 

 

 

April 2018

Total number of respondents - 65: 

 

 gov metric smiley faces 49 - "Good" - 75 % 

  12  "Average" - 18% 

  4 "Poor" - 6%

 

 

March 2018

Total number of respondents - 53 :

 

gov metric smiley faces    47 "Good" - 89% 

    3 "Average" - 6% 

    3 "Poor" - 6%