Melton Borough Council

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Customer satisfaction feedback

Website results 2017

gov metric feedback icon

Please find below the breakdown of Govmetric feedback provided by 327 customers using the Melton Borough Council Website over the past 6 months - from May 2017 to October 2017.

 

May 2017 

Total number of respondents - 63

 

gov metric smiley faces

17 "Good" -  27%

10 "Average" - 16%

 36 "Poor" - 57% 

 

 

 

 

June 2017 

Total number of Respondents - 62:  

 

gov metric smiley faces

 22 "Good" - 35% 

  9 "Average" - 15%

  31 "Poor" - 50%  

 

 

 

 

July 2017

Total number of Respondents - 51 :  

 

gov metric smiley faces

23 "Good" - 45% 

 5 "Average" - 10%

 23 "Poor" - 45%  

 

 

 

 

August 2017 

Total number of Respondents - 77

 

gov metric smiley faces

17 "Good" - 22%

10 "Average" - 13%

50 "Poor" - 65%  

 

 

September 2017

Total number of respondents - 74 :

gov metric smiley faces16 "Good" - 24%

8 "Average" - 11%

48 "Poor" - 65%

 

 

October 2017

Total number of respondents - 56:

 

gov metric smiley faces

   22 "Good" - 39%

   8 "Average" - 14%

  26 "Poor" - 46%