Melton Borough Council

Customer satisfaction feedback

Website results 2017/2018

gov metric feedback icon

Please find below the breakdown of Govmetric feedback provided by 349 customers using the Melton Borough Council Website over the past 6 months - from December 2017 to May 2018.

 

May 2018

Total number of respondents - 60:

 

gov metric smiley faces

    17  "Good" - 28% 

    6 "Average" - 10% 

    37 "Poor" - 62%

 

April 2018

Total number of respondents - : 57

 

gov metric smiley faces

   21 "Good" - 37%

   5 "Average" - 9%

  31 "Poor" - 54%  

 

March 2018

Total number of respondents - 85 :

 

  26 "Good" - 31%gov metric smiley faces

  11 "Average" - 13%

  48 "Poor" - 56%

 

 

February 2018 

Total number of Respondents -  35 : 

 

gov metric smiley faces

 14 "Good" - 40%

  6 "Average" - 17%

 15 "Poor" - 43%  

 

 

January 2018

Total number of respondents - 54:

 

gov metric smiley faces

    20 "Good" - 37% 

    5 "Average" - 9% 

    29 "Poor" - 54%

 

 

December 2017

Total number of respondents - 58:

 

gov metric smiley faces

    21 "Good" - 36% 

    5 "Average" - 9% 

    32 "Poor" - 55%