Melton Borough Council

Customer satisfaction feedback

Website results 2017

gov metric feedback icon

Please find below the breakdown of Govmetric feedback provided by 304 customers using the Melton Borough Council Website over the past 6 months - from July 2017 to December 2017.

 

December 2017

Total number of respondents - 58:

 

gov metric smiley faces

    21 "Good" - 36% 

    5 "Average" - 9% 

    32 "Poor" - 55%

 

 

November 2017

Total number of respondents - 44:

 

gov metric smiley faces

    20 "Good" - 45% 

    6 "Average" - 14% 

    18 "Poor" - 41%

 

 

 

October 2017

Total number of respondents - 56:

 

gov metric smiley faces

   22 "Good" - 39%

   8 "Average" - 14%

  26 "Poor" - 46%  

 

 

September 2017

Total number of respondents - 74 :

 

gov metric smiley faces16 "Good" - 24%

8 "Average" - 11%

48 "Poor" - 65%

 

 

August 2017 

Total number of Respondents - 77

 

gov metric smiley faces

17 "Good" - 22%

10 "Average" - 13%

50 "Poor" - 65%  

 

 

 

July 2017

Total number of Respondents - 51 :  

 

gov metric smiley faces

23 "Good" - 45% 

 5 "Average" - 10%

 23 "Poor" - 45%