Melton Borough Council

Customer satisfaction feedback

Website results 2018

gov metric feedback icon

Please find below the breakdown of Govmetric feedback provided by 342 customers using the Melton Borough Council Website over the past 6 months - from March 2018 to August 2018.

 

August 2018 

Total number of Respondents -  49 : 

 

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   19 "Good" - 39%

   7 "Average" - 14%

   23 "Poor" - 47%  

 

 

July 2018

Total number of respondents - 53:

 

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    23 "Good" - 43% 

    7 "Average" - 13% 

    23 "Poor" - 43%

 

 

June 2018

Total number of respondents - 38 :

 

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    11 "Good" - 29% 

    9 "Average" - 24% 

    18 "Poor" - 47%

 

 

May 2018

Total number of respondents - 60:

 

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    17  "Good" - 28% 

    6 "Average" - 10% 

    37 "Poor" - 62%

 

April 2018

Total number of respondents - : 57

 

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   21 "Good" - 37%

   5 "Average" - 9%

  31 "Poor" - 54%  

 

March 2018

Total number of respondents - 85 :

 

  26 "Good" - 31%gov metric smiley faces

  11 "Average" - 13%

  48 "Poor" - 56%