Melton Borough Council

Customer satisfaction feedback

Face to Face contact results 2017

gov metric feedback icon

Please find below the breakdown of Govmetric feedback provided by 333 Face to Face Customers at our Parkside Building over the past 6 months - from July 2017 to December 2017:

 

December 2017 

Total number of respondents - 55 :

 

gov metric smiley faces     48 "Good" - 87%

     3 "Average" - 5%

     4 "Poor" - 7% 

 

 

November 2017 

Total number of respondents - 82 :

 

gov metric smiley faces

    59 "Good" - 72%

    13 "Average" - 16%

   10 "Poor" - 12% 

 

 

October 2017

Total number of respondents - 46: 

 

 gov metric smiley faces 22 "Good" - 48% 

  11  "Average" - 24% 

  13 "Poor" - 28%

 

 

September 2017

Total number of respondents - 33 :

 

gov metric smiley faces    22 "Good" - 67% 

    4 "Average" - 12% 

     7 "Poor" - 21%

 

 

 

August 2017 

Total number of respondents - 69

 

gov metric smiley faces

40 "Good" - 58%

17 "Average" - 25%

12 "Poor" - 17%  

 

 

 

July 2017 

Total number of respondents - 48

 

gov metric smiley faces

35 "Good" - 73% 

 6 "Average" - 12%

 7 "Poor" - 15%