Melton Borough Council

My Account will be unavailable from 7am on Saturday 7th December 2019 until 9am on Monday 9th December 2019

Due to routine maintenance My Account will be unavailable from 7am on Saturday 7th December 2019 until 9am on Monday 9th December 2019. We apologise for any inconvenience this may cause

Privacy Notices

Sports and Leisure - Privacy Notice

Melton Borough Council - Privacy Notice:

Sports and Leisure service

Who we are

Melton Borough Council uses your personal data to provide you with the Sports and Leisure service.

Our Data Protection Officer is the Corporate Improvement Manager at Parkside, Station Approach, Burton Street, Melton Mowbray, Leicestershire LE13 1GH. They can be emailed at

Why we process your data

Our Sports and Leisure service can process your personal data under the Local Government Act 1972 and the Localism Act 2011, and specifically under the Localism Act 2011 Section 1(1) power of general competence.

It processes your data for the following purposes:

  • To provide the data on the demand for, and use of, the services, to enable funding to be released from the commissioners to deliver targeted services.

Who we share your data with

We sometimes share your data with the following organisations:

  • Other public authorities and public partnerships (e.g. councils, schools, NHS providers, Police, government departments etc.) where appropriate sharing is required, e.g. for safeguarding or referrals to other services with your consent.
  • Voluntary and non-commercial sector organisations that help us deliver services
  • Businesses that we contract with to help us deliver services
  • The partner organisations which commission the services.

We take part in the Cabinet Office's National Fraud Initiative: a data matching exercise to assist in the prevention and detection of fraud. To see what we must give the Minister for the Cabinet Office, click here.

How we keep your data secure in other countries

Where the Council transfers your data to any organisation in a third country or international organisation (e.g. using Cloud storage) appropriate or suitable safeguards will be written into the contract. You can ask for a copy of the contracts here.

How long we keep your data for

The Council is required to keep your data for 10 years.

Your rights

You have the following rights:

  • To ask for a copy of the data we hold on you
  • To ask us to delete data on you that we no longer need
  • To ask us to correct data about you that is wrong
  • To ask us to stop processing your data temporarily if you think it is wrong until we work out what is correct
  • To ask us to let you take a copy of your data in a portable format to another organisation

You can put in a request for any of these here. 

If you only gave us your data with consent, you have the right to withdraw that consent at any time. Please just get in touch with us. However, withdrawal of consent to process your data may mean that you can no longer access the service.

Profiling and automated decisions

The Council does not currently undertake any profiling activities or take automated decisions about you.

How to complain

You can complain to the Council here. If you are not happy with our response, you can request a review, and if, after that, you are still unsatisfied, you can then take the matter to the Information Commissioner’s Office.