Melton Borough Council

Green Waste Club - Biffa Service 2019 Subscription Renewals

New, existing and potential Green Waste Club members are advised to contact Biffa Garden Waste Club directly on 0800 0858 286 to discuss any questions they may have regarding the service.

Privacy Notices

Council Tax - Privacy Notice

Melton Borough Council - Privacy Notice:

Council Tax service

Who we are

Melton Borough Council uses your personal data to provide you with the Council Tax service.

Our Data Protection Officer is the Corporate Improvement Manager at Parkside, Station Approach, Burton Street, Melton Mowbray, Leicestershire LE13 1GH. They can be emailed at dataprotectionofficer@melton.gov.uk

Why we process your data

Our Council Tax service can process your personal data under the Local Government Act 1972 and the Localism Act 2011, and specifically under the Local Government Finance Act 1992.

It processes your data for the following purposes:

  • To provide a service for customers to pay their council tax and to charge customers the correct amount of tax, including charges from the precepting authorities (such as the County Council and the Police).

Who we share your data with

The Council sometimes shares your data with the following organisations:

  • Other public authorities and public partnerships (e.g. councils, schools, NHS providers, Police, government departments etc.)
  • Collection Agents.

We take part in the Cabinet Office's National Fraud Initiative: a data matching exercise to assist in the prevention and detection of fraud. To see what we must give the Minister for the Cabinet Office, click here.
 

How we keep your data secure in other countries

Where the Council transfers your data to any organisation in a third country or international organisation (e.g. using Cloud storage) appropriate or suitable safeguards will be written into the contract. You can ask for a copy of the contracts here

How long we keep your data for

The Council is required to keep your data for 6 years after the termination of your account.

Your rights

You have the following rights:

  • To ask for a copy of the data we hold on you
  • To ask us to delete data on you that we no longer need
  • To ask us to correct data about you that is wrong
  • To ask us to stop processing your data temporarily if you think it is wrong until we work out what is correct
  • To ask us to let you take a copy of your data in a portable format to another organisation

You can put in a request for any of these here

The basis for processing your data is statutory, and failure to provide such data would mean that the Council would be unable to provide local services or collect the tax to fund them.

Profiling and automated decisions

The Council does not currently undertake any profiling activities or take automated decisions about you.

How to complain

You can complain to the Council here. If you are not happy with our response, you can request a review, and if, after that, you are still unsatisfied, you can then take the matter to the Information Commissioner’s Office