Melton Borough Council

My Account will be unavailable between 6pm - 10pm on Saturday 21st September 2019 and 6pm - 9pm on Sunday 22nd September 2019

Due to routine maintenance My Account will be unavailable between 6pm-10pm on Saturday 21st September 2019 and 6pm-9pm on Sunday 22nd September 2019. We apologise for any inconvenience this may cause

How did we do ? Housing repairs

If your repair is an emergency we aim to respond to it within 24hrs :

In December 2016 we responded to 100% in time

In November 2016 we responded to 99% in time

In October 2016 we responded to 100% in time

In September 2016 we responded to 100% in time

In August 2016 we responded to 100% in time

In July 2016 we responded to 100% in time

If your repair is priority C we aim to complete it within 7 days :

In December 2016 we responded to 96% in time

In November 2016 we responded to 99% in time

In October 2016 we responded to 96% in time

In September 2016 we responded to 98% in time

In August 2016 we responded to 100% in time

In July 2016 we responded to 98% in time

If your repair is routine we aim to complete it within 28 days :

In December 2016 we responded to 98% in time

In November 2016 we responded to 99% in time

In October 2016 we responded to 96% in time

In September 2016 we responded to 97% in time

In August 2016 we responded to 97% in time

In July 2016 we responded to 97% in time