Melton Borough Council

My Account downtime - Sun 19th Nov 2017

Due to routine maintenance My Account will be unavailable on Sunday 19th November between 3.00pm to 7.00pm. We apologise for any inconvenience this may cause. Thank you for your patience.

Your housing repair responsibilities

You are responsible for 

Below is a list of things which tenants are responsible for:

  • All internal decoration
  • External door keys
  • Floor tiles
  • Internal door handles including any locks and cupboard handles
  • Minor plaster repairs
  • Waste plugs and chains to sinks
  • Blocked sinks, wash-hand basins and baths
  • Toilet seats
  • Wall, cill and fireplace tiles
  • Metal or Concrete washing line posts (except those in communal areas)
  • Draught proofing doors and windows
  • Renewal or re-fixing of coat hooks
  • Ensuring that any boiler range is supplied with water before firing and an adequate supply maintained
  • Any criminal or malicious damage caused to the property by visitors or guests of the tenant or by persons known to the tenant
  • Chimney sweeping
  • Tenants are also expected to inform the council of any defects as soon as they occur. Please see the section on Reporting a Repair for information on how to request an inspection or repair.

Works you may be charged for

Chargeable works include the following:
  • Accidental or intentional damage by the tenant or a guest of the tenant,
  • Replacement keys and any work necessary to gain access to a property after keys have been lost,
  • Costs incurred when a repair is requested but access not provided or the work rejected,
  • Any works which must be carried out by a Council contractor which the tenant agreed to undertake during the termination visit prior to the end of the tenancy.