Food Hygiene Rating Scheme
Food businesses are inspected regularly and most are awarded a score under the national Food Hygiene Rating Scheme. This score is worked out based on three areas:
- Cleaning and structure
- Food safety and hygiene
- Confidence in management, including training and documentation
If you are a food business and have been recently scored under the FHRS you are entitled to:
- Appeal the score you have been given, if you disagree with the inspector's judgement (no charge payable)
- Request a revisit inspection be carried out to re-score you (please note there is now a charge of £150 for each re-inspection)
- Have your 'right to reply' on the national website beside your score, so you can explain what happened and what you have done since then to improve (no charge payable)
If you wish to do any of these then please complete the appropriate form, or write to us, and send it to us as soon as possible.
Scores can be found on the Food Hygiene Rating Scheme website
Food hygiene inspections and revisits are generally unannounced.
Publishing your score early
There is a standard period of 21 days for appeals to be received after a score has been given. Because of this, new scores of 0-4 are not published on the national website until the appeal period has lapsed. If, however you are happy for your score to be published before the expiry of the appeal period, please write or email us with your request.
Further information on the scheme and how it works can be found on the Food Standards Agency website