Melton Borough Council

Severn Trent report

UPDATE: Severn Trent have informed that the issues with low water pressure or no supply in the LE13 area have now been resolved. If you are still experiencing problems please contact STW directly

Our strategy on consulting with the community

It is important that we listen to our customers and stakeholders and act on what they tell us to improve the Borough and its communities.

Whenever we make a decision about improving or changing a services, we needs to be confident the decision is properly informed by public opinion.  

Our Consultation Strategy is designed to make sure that we improve the way we carry out public consultations, involve the community in new initiatives and  policy changes and use that involvement to inform decision-making

We aim to consult on new initiatives and policy changes and whilst we cannot guarantee the public will always agree with proposals and policy changes it is hoped there will be some public satisfaction that we have listened and considered their views before making decisions that matter to the people of the Borough.