Melton Borough Council

Valuation Office Scam

Be cautious about people claiming to be from the Valuation Office advising they can reduce your Council Tax band for a fee. Please refrain from disclosing personal information such as bank details

My Account

We are asking you to get online and sign up for My account. Using our services online will save you time, gives you more control and you can now access council services out of hours.

Creating an account is easy and takes a couple of minutes all you need to get started is an email address.

  1. Go to create account and complete the fields.
  2. You will then be sent an email to activate your account.
  3. Once activated, you can log in, then immediately register for the services listed below.

Services that are available online

If you register for MyAccount you will be able to securely access the following range of services:

Council Tax:
• View your account
• Set up, amend or cancel your Direct Debit
• Apply for Single Persons Discount
• Check your Valuation Band
• Make a payment
• Apply for a refund if you have overpaid
• Tell us if you have moved home

Benefits:
• View your claim details
• Make a new claim for Housing Benefit or Council Tax Support
• Report a change in circumstances

Coming soon:
• Housing Rent

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