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Our services

We have over 20 different providers who deliver a wide variety of services from Phoenix House. We pride ourselves on working this way as it means you can access all of your different support services under the one roof. Details of our services are below.



Access All Areas

To give you independant information, advice, guidance, coaching, employment training and mentoring.

Adult Learning Leicestershire

To help you upgrade your ICT, English or Maths skills, give your CV a boost, or get that extra qualification, including First Aid and Food Safety courses. They have hundreds of accredited and general courses on offer.


Providing you with end to end employment support to access work or learning opportunities. We provide advice and support for users of mental health services jointly with Leicestershire Partnership NHS Trust.

Citizens Advice Bureau

We offer you practical, up-to-date information and advice on a wide range of topics including debt, benefits, housing, legal, discrimination, employment, immigration and consumer.


Clockwise Credit Union

We provide you with a broad range of affordable financial services, savings, current accounts, budget accounts and loans. We aim to improve your financial wellbeing.


Quit 51 Stop Smoking Service

Smoking cessation clinic provided by Quit 51 offers you behavioural support through 1-1 appointments along with Nicotine Replacement Therapy (NRT) free of charge.


Heart the Arts

Heart the Arts runs creative projects to support your wellbeing and positive mental health, including yoga, Make Do and Mend, Christmas Craft Off, Healthy Arts Trail, Wellbeing Arts Group and Wabi Sabi Crew. Contact Sam Kitson for latest course details on

Home Start

We help families with young children deal with whatever life throws at them. We support parents as they learn to cope, improve their confidence and build better lives for their children.


Let's Talk Wellbeing

Let's Talk- Wellbeing provides you with psychological assessment and mental health treatment.



Local Area Co-ordinator

Supporting people and their families to have a good life in their communities. The local area co-ordinator is here to help with: - Connecting with others - Information - Taking action - You

Melton Borough Council Services

Offers you a range of services such as, support with choice based lettings including rent and council tax support. Come along to our rent drop-in session every first Monday of the month.


Melton and District Money Advice Centre

We aim to provide a free, confidential and impartial advice service for you concerning money and debt problems. We provide a personalised package of care until financial freedom and capability is gained to encourage the reduction and the reoccuraence of future debt problems


Pension Wise

We provide guidance on defined contribution pensions. You can find out what you can do with your pension pot, how to shop around and what to look out for with taxes and fees. We explain how to avoid pension scams and the importance of taking your time to make sure your money lasts as long as you do.


Princes Trust Team Programme

12-week programme, designed to help you uncover your hidden talents and improve your confidence, as well as gain a nationally-recognised qualification, and develop your English and maths skills.



We provide careers information, advice and guidance for young people that are not in education, employment or training. We offer a drop-in service at Phoenix House throughout the week, call the office to find out available times.


Richmond Fellowship

Making Recovery Reality. Giving you support with Mental Health problems; helping you to achieve maximum independence and wellbeing. Helping you to regain control over your life; and to develop new meaning and purpose.


Voluntary Action Leicestershire

Helping get people into volunteering and help community groups thrive. Whatever your circumstances, VAL can help you find a volunteering opportunity in your community. Benefits of volunteering include: -Gaining valuable new skills and experience -Making new friends -Feeling the satisfaction of helping others -Building confidence



Helping you break the transport barrier by offering scooter and electric bicycle loans at an affordable rate to help you get to work, education, training or an apprenticeship.

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