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Our Services

We have over 20 different providers who deliver a wide variety of services from Phoenix House. We pride ourselves on working this way as it means you can access all of your different support services under the one roof. Details of our services are below.


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Access All Areas

To give you independant information, advice, guidance, coaching, employment training and mentoring.

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Adult Learning Leicestershire

To help you upgrade your ICT, English or Maths skills, give your CV a boost, or get that extra qualification, including First Aid and Food Safety courses. They have hundreds of accredited and general courses on offer.

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Aspiro

Providing you with end to end employment support to access work or learning opportunities. We provide advice and support for users of mental health services jointly with Leicestershire Partnership NHS Trust.

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Citizens Advice Bureau

We offer you practical, up-to-date information and advice on a wide range of topics including debt, benefits, housing, legal, discrimination, employment, immigration and consumer.

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Clockwise Credit Union

We provide you with a broad range of affordable financial services, savings, current accounts, budget accounts and loans. We aim to improve your financial wellbeing.

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Grantham College

At Grantham College we offer Level 1 in Customer Service and Level 1 in Retail Knowledge, delivered as distance learning courses. Customers can be in or out of employment, and must be 19+ years old. Funding available dependant on benefits and previous qualifications.


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Home Start

We help families with young children deal with whatever life throws at them. We support parents as they learn to cope, improve their confidence and build better lives for their children.

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LCC

LCC Careers Advice

We provide careers information, advice and guidance for people that are not in education, employment or training. We offer a appointment/drop-in service at Phoenix House throughout the week, call the office to find out available times or to request an appointment.


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Let's Talk Wellbeing

Let's Talk- Wellbeing provides you with psychological assessment and mental health treatment.

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Local Area Co-ordinator

Supporting people and their families to have a good life in their communities. The local area co-ordinator is here to help with: - Connecting with others - Information - Taking action - You

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Melton Borough Council Services

Offers you a range of services such as, support with choice based lettings including rent and council tax support. Come along to our rent drop-in session every first Monday of the month.

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Melton and District Money Advice Centre

We aim to provide a free, confidential and impartial advice service for you concerning money and debt problems. We provide a personalised package of care until financial freedom and capability is gained to encourage the reduction and the reoccuraence of future debt problems

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Mental Health Matters

MHMs fully trained, dedicated, experienced and caring staff work with partner organisations to deliver comprehensive services to meet a full range of personal needs in a seamless manner to help vulnerable people to develop, ‘recover’ and move on to independent living whenever possible.

We provide support to thousands of people every year, covering many aspects of their lives: from psychological and well-being therapeutic recovery interventions through to everyday employment, housing, independent and community support needs. We aim to enable each individual to recover and / or move towards their own independence and well-being.

MHM also seeks to strengthen the voice, rights and independence of our users, their carers and their friends and families and to challenge the stigmas and negative attitudes that are still associated with mental health, learning disability and addiction.


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Princes Trust Team Programme

12-week programme, designed to help you uncover your hidden talents and improve your confidence, as well as gain a nationally-recognised qualification, and develop your English and maths skills.

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Qdos Training

Currently offering English, Mathematics and Digital ICT Courses within Phoenix House. Call or drop in to Me and My Learning for more information about upcoming opportunities.


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The Royal British Legion

We help members of the Royal Navy, British Army, Royal Air Force, veterans and their families all year round; in almost every aspect of daily life. We also champion Rememberance, safeguarding the memory of those who have given their lives for our freedom through events and education.


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Turning Point

Turning Point is a leading health and social care organisation with over 50 years’ experience of supporting people with complex needs including substance misuse, mental health issues, learning disability, unemployment, housing needs and offending behaviour.  

The aim of the service is to provide integrated community drug and alcohol treatment for young people, adults and their families. The service will increase opportunity to access support in the community; improve completion rates so more residents leave treatment having achieved their goals; reach out to client groups who are currently under-represented currently; and respond quickly to changing drug and alcohol trends.


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UAVA/LWA

IDVA Crisis Intervention & ISVA Intervention Providing specialist Independent Domestic Violence Advisor Services. Our IDVA team offers short term, intensive support and advocacy which focuses on risk and managing risks. Priority is given to ensuring the safety of victims and their children, presenting victims views at Multi Agency Risk Assessment Conferences (MARAC) and Specialist Domestic Violence Courts (SDVC). Outreach Once the immediate risks and threat of abuse is addressed the Engagement and Recovery team will provide emotional, practical, therapeutic support and counselling options alongside group work interventions to ensure victims continue to feel safe and secure, make informed choices and take back control.


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Voluntary Action Leicestershire

Helping get people into volunteering and help community groups thrive. Whatever your circumstances, VAL can help you find a volunteering opportunity in your community. Benefits of volunteering include: -Gaining valuable new skills and experience -Making new friends -Feeling the satisfaction of helping others -Building confidence

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Wheels2Work

Helping you break the transport barrier by offering scooter and electric bicycle loans at an affordable rate to help you get to work, education, training or an apprenticeship.

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