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Support helplines

Self-isolation can have a negative impact on mental health or leave you in an uncomfortable living situation. Below is a list of organisation's that offer support for those going through difficulties. 


Age UK Leicestershire and Rutland 

Age UK  have a helpline dedicated to provide practical and emotional support to those over 70, especially those who are self-isolating and live alone. Phone: 0166 299 2239
Website: www.ageuk.org.uk/leics (opens in new window)

Alzheimer's Society

Alzheimer's Society have a Dementia Connect support line for those worried about themselves or a loved during this time. 

Phone: 0333 150 3456
Website: www.alzheimers.org.uk (opens in new window)

Anxiety UK

Anxiety UK is a charity working to relieve and support those living with anxiety by offering information, support and understanding.

Phone: 03444 775 774 (Mon-Fri 9.30am - 5.30pm)
Text: 07537 416 905
Website: www.anxietyuk.org.uk (opens in new window)



CALM (Campaign Against Living Miserably) is a support line for men. 

Phone: 0800 58 58 58 (5pm–midnight)
Websitewww.thecalmzone.net (opens in new window)


Childline a confidential line for children to call if they need help or advice about any topic. You can also access 1-2-1 counselling (9am-midnight).

Phone: 0800 1111
Website: www.childline.org.uk (opens in new window) 

Family Action

Family Action aims to support adult family members deal with the pressures of family life.

Phone: 0808 802 6666
Text: 07537 404 282
Email: familyline@family-action.org.uk
Website: www.family-action.org.uk (opens in new window)


Kooth is a free, safe and anonymous online support for young people.

Website: www.kooth.com (opens in new window)


Mind aims to support individuals with their mental health. 

Phone: 0300 123 3393 ( Mon-Fri, 9am-6pm except bank holidays)
Email: info@mind.org.uk
Website: www.mind.org.uk (opens in new window)

No Panic 

No Panic offers support and information for those who suffer from Panic Attacks, Phobias, Obsessive Compulsive Disorders and other related anxiety disorders.

Phone: 0844 967 4848 (10.00am - 10.00pm. NOTE: calls cost 5p a minute + your access charge)
Youth Helpline: 0330 606 1174 (13-20 year-olds 10.00am - 10.00pm)
Website: www.nopanic.org.uk (opens in new window)

Papyrus UK

Papyrus UK is a charity working towards the prevention of young suicide.

Phone: 0800 0684141
Website: www.papyrus-uk.org (opens in new window)


Refuge is an organisation that helps women and children suffering from domestic abuse. They provide a freephone, 24-hour National Domestic Abuse Helpline. 

Phone: 0808 2000 247
Website: www.nationaldahelpline.org.uk (opens in new window)


Respect offers a helpline for men suffering from domestic abuse. 

Phone: 0808 8010327
Website: www.mensadviceline.org.uk (opens in new window)


Samaritans offer emotional support to all ages.

Phone: 116 123 
Website: www.samaritans.org (opens in new window)

The Silver Line

The Silver Line is a helpline for those over the age of 55.

Phone: 0800 4708 090 
Website: www.thesilverline.org.uk (opens in new window)

Stop it now! 

Stop It Now! aims to prevent child sexual abuse, the helpline is available for anyone with concerns about child sexual abuse.

Phone: 0808 1000 900
Website: www.stopitnow.org.uk (opens in new window)
Secure messaging service: contactus.stopitnow.org.uk (opens in new window)


Switchboard is a line for LGBT+ support.

Phone: 0300 330 0630 (10am -10pm)
Website: switchboard.lgbt/how-we-can-help (opens in new window) (chat online from 6pm)
Email: chris@switchboard.lgbt

Young Minds 

Young Minds is a charity championing the wellbeing and mental health of young people.

Phone: 0808 802 5544 (Parents Helpline - Monday to Friday 9.30am – 4pm, free for mobiles and landlines)
Text: text YM to 85258 (If you need urgent help)
Website: www.youngminds.org.uk (opens in new window)


Last updated 24 March 2023
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