Damp and mould policy

This Damp and Mould Policy explains the activities and responsibilities involved in the control of Damp and Mould within our Housing stock, such as providing a consistent, high-quality, repairs and maintenance service for all our tenants and maintain their homes to provide a modern, warm and safe environment.

The principles of this policy are to:

• Provide dry, warm, and healthy homes for tenants.
• Establish a zero tolerance approach to damp and mould in our homes.
• Demonstrate a robust, reactive, response to reports of damp and mould in our tenants homes.
• Use data to develop a proactive approach to dealing with the root cause of damp and mould
• Ensure that we clearly

You can download and read the full policy below.