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Income Management Policy

Melton Borough Council manages approximately 1800 homes across the borough, and it is essential that there is a robust income management process to ensure that we have a stable and secure Housing Revenue Account to allow us to provide the services to our customer.

This policy and procedure will be applied to ensure that there is early contact and support to prevent arrears accruing and that the tenant or licensee can receive the right advice at the earliest opportunity.

Last updated 13 February 2023
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