Social media

Social media guidelines

We operate a range of social media channels which we use to share updates about our work and news from across the borough. These channels also give you the opportunity to share your views and engage with us.

To help make our platforms safe, welcoming spaces for everyone, we have a set of guidelines that set out the standards of behaviour we expect from anyone taking part in conversations on our channels.

These rules apply to all Melton Borough Council social media accounts. We reserve the right to hide or delete any comments or content deemed to be inappropriate or breaking the rules set out below. Dependant on the severity and frequency of inappropriate comments we also reserve the right to ban, block or report users – especially those who repeatedly break the rules.

• Be respectful, considerate, and stay on topic.
• Do not share content that is unlawful, libellous, harassing, defamatory, for example, if an accusation is made against a named person.
• Do not share content that is abusive, threatening, harmful, obscene, sexually explicit or offensive.
• Do not post material or use language that promotes hatred or discrimination based on disability, religion, race, sex, gender identity, age, sexual orientation, pregnancy or maternity, marriage or civil partnership, care experience, or socioeconomic status.
• Do not use inappropriate language, including swear words.
• Do not use abusive or threating language directed towards Melton Borough Council staff or councillors.
• Do not post comments or imagery that violates the privacy of our staff
• Do not share content that you do not have the rights to, or that is copied without permission.
• Do not post the same or very similar messages repeatedly (also known as “spamming”).
• Do not share your own or anyone else’s personal information, including contact details or your address in a public comment (it is acceptable to share your address in a private message to us).
• Do not use the space to advertise products or services.
• Do not pretend to be someone else.

Pre-election period

In the period leading up to any election, local or national, we, the Council must remain politically neutral. This means we cannot say or do anything that could be interpreted as supporting any political party. For this reason, please avoid posting party political messages or promotional material on our social media channels. Any such posts will be removed. During this time, we may also restrict the ability to comment on our posts – this is to help ensure our social media pages remain compliant with the regulations. 

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