Landlord appealing a benefit decision

A landlord can only appeal against the following decisions we have made:

• Whether or not to pay direct payments  
• The reason for overpaid housing benefit
• Whether the overpayment is recoverable from them

A landlord cannot appeal the following:

• How much housing benefit has been awarded to a tenant.
• The Local Housing Allowance rate used as supplied by the Valuation Office.
• If we reduce payments that are made to you in order to recover an overpayment from your tenants previous address.

If you wish to appeal a decision you can do this in writing either by post:

Melton Borough Council,
Parkside, Station Approach,
Burton Street,
Melton Mowbray,
Leics, LE13 1GH

Or send an email to cscbenefits@melton.gov.uk.