Pests and Infestations
The presence of pests in or near a property can be a severe health risk. In certain instances this can be classified as a Statutory Nuisance under the Environmental Protection Act 1990.
If a pest issue is not being resolved you can to report an issue to us and our Environmental Health team can investigate.
We do not offer any services for the treatment and removal of any pests or infestations in the borough.
Private Sector Tenants
If you are a tenant of private landlord or housing association, your landlord is generally responsible for pest control if it is related to structural defects, lack of maintenance or issues that exist at the start of your tenancy.
If the presence of pests is interfering with the use of your property or there is a severe health risk you should report this to your landlord or letting agent. Landlords must act to resolve pest related issues to make your home safe.
If you have reported this to your landlord or letting agent and they have been unresponsive or not resolved the issue, please contact the Environmental Health team on environmentalhealth@melton.gov.uk. They will investigate the incident and if an issue is found they will work to find a resolution with the landlord.
Council Tenants
As part of your tenancy agreement, you need to keep your home in a good condition. If you have a pest issue in your property you need to put measures in place to resolve this and make sure your home is pest free.
If the issue persists and you are struggling to keep your home in a good condition please speak to your housing officer who will be able to look at additional support that can be put in place to assist you moving forward.
If the pest issues are due to a disrepair or are occurring in a communal area of the property you should report this as a repair as soon as possible. We will investigate the incident and schedule in the repair works needed.
If the condition of a neighbouring property is causing reoccurring and persistent pests issues, which is interfering with the use of your property or causing a severe health risk to you and your family, please report this to us by emailing the Environmental Health team on environmentalhealth@melton.gov.uk and we can look into the issue.
Private homeowners
We do not offer any services for the treatment and removal of any pests or infestations in the borough.
If the condition of a neighbouring property is causing reoccurring and persistent pests issues, which is interfering with the use of your property or causing a severe health risk to you and your family, we can investigate.
Please contact the Environmental Health team on environmentalhealth@melton.gov.uk. They will investigate the incident and if an issue is found they will work to find a resolution.