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Duty to Refer

Some public authorities must refer people in the district they consider are homeless (or threatened with homelessness within 56 days) to us. 

The public authorities with a duty to refer are:

  • Prisons
  • Young Offenders Institutions
  • Secure Training Centres
  • Secure Colleges
  • Youth Offending teams
  • Probation Services (including rehabilitation companies)
  • Jobcentres
  • Social Services Authorities (both Child and Adult)
  • Emergency Departments
  • Urgent Treatment Centres
  • Hospitals in their function of providing Inpatient Care
  • Secretary of State for Defence about members of the regular Armed Forces

If you need to make a referral please use dutytorefer@melton.gov.uk

Information required

You must have the person's consent and must supply the following information:

  • Name
  • Date of Birth
  • Address (if they have one)
  • A method of contact - a telephone number and the client's email address is preferred (however an address is acceptable particularly for those who are in prison)
  • The agreed reason for referral
Last updated 16 November 2022
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