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Our digital offer
The Digi-suite is a free service offering the use of computers to everyone in the community. It’s open to anyone who feels comfortable using a computer independently from our base at Phoenix House as part of the Community Support Hub.
One-to-one support is available for those who need guidance on using the computer or completing online tasks. For allocated support please attend the Wednesday Digi-Clinic sessions.
Opening times
Monday-Friday: 9:00 AM – 4:00 PM
The suite may be unavailable if booked for specific courses.
Location
The Digi-Suite is located at The Community Support Hub, Phoenix House, Nottingham Road, Melton Mowbray, LE13 0UL.
The Digi-clinic (one-to-one support)
As part of our services, we also offer a free Digi-Clinic at the Community Support Hub. This drop-in service provides one-to-one support for anyone needing help with digital tasks, every Wednesday from 11:00 AM to 4:00 PM in the Digital Suite.
We can help with:
- Using laptops to complete tasks independently
- Answering questions about council services and digital issues.
- Housing applications.
- Advice on benefits applications.
- Dedicated support for those in vulnerable or challenging personal circumstances.
- Resolving issues with energy accounts.
- Applying for blue badges and bus passes.
Digi-clinic opening hours:
Every Wednesday, 11:00 AM – 4:00 PM at The Digi-Suite, The Community Support Hub, Phoenix House.
Rural sessions:
The first Wednesday of every month we run a rural Digi-clinic in Bottesford. Our officers bring digital equipment for resident to use free of charge and are on hand if anyone needs additional support.
10:00 AM – 12:00 PM at Bottesford Parish rooms.
Hiring the Digital Suite
The Digi-Suite can be booked by organisations and community groups to run courses that help residents with training and digital skills.
Included in the digital kit:
- 10 laptops with essential software installed
- Reliable Wi-Fi access
- Large monitor for presentations
- Computer mice
- Laptop risers
- Portable printer/scanner
- Ear defenders for neurodiverse users who prefer them
To Book:
Please contact the Community Support Hub by emailing here4melton@melton.gov.uk or calling 01664 502342.