Partners and services

Partners and services at Phoenix House

The community support hub at Phoenix house works over 20 services within a multi-agency environment, all offering various support for local Melton Borough residents to ultimately inspire a healthier, happier community.

Some of the Partners and services we work with are listed below, if you feel you can benefit from addition support please do not hesitate to contact us.

Access All Areas

To give you independent information, advice, guidance, coaching, employment training and mentoring.

Armed Forces Community Covenant

Armed Forces Community Covenant is a promise from the nation that those who serve or have served in the armed forces, and their families, are treated fairly.

Due to the mobility of service personnel and their families, they can often be disadvantaged in the provision of commercial products and services compared to other citizens, we call this commercial disadvantage. Addressing the commercial disadvantage experienced is a priority for the government and for the Ministry of Defence.

The Armed Forces Covenant team is working closely with organisations that provide commercial services to ensure the armed forces community have fair access to commercial products and services.

Adult Learning Leicestershire

To help you upgrade your ICT, English or Maths skills, give your CV a boost, or get that extra qualification, including First Aid and Food Safety courses. They have hundreds of accredited and general courses on offer.

Citizens Advice Bureau

Leicestershire CAB offers practical, up-to-date information and advice on a wide range of topics including debt, benefits, housing, legal, discrimination, employment, immigration and consumer.

Home Start

We help families with young children deal with whatever life throws at them. We support parents as they learn to cope, improve their confidence and build better lives for their children.

Leicestershire County Council Careers Advice

We provide careers information, advice and guidance for people that are not in education, employment or training. We offer an appointment/drop-in service at Phoenix House throughout the week, call the office to find out available times or to request an appointment.

Local Area Co-ordinator

Supporting people and their families to have a good life in their communities. The local area co-ordinator is here to help with: - Connecting with others - Information - Taking action – You

Qdos Training

Qdos Training is a Prime Skills Funding Agency Contract holder which includes Apprenticeships, Traineeships, Adult Education Budget and 24+ Advanced Learning Loans.


Storehouse offers food, clothing, bedding, baby equipment and other household items to those living in the borough of Melton who are in need and who have been referred by one of the local agencies.

Sustainable Land Trust

Sustainable Land Trust’s mission is to provide land based training and experience of the countryside to vulnerable and/or hard to reach groups. Provide meaningful, green, community based job opportunities for our trainees. To undertake environmentally, considered land management projects to improve wider ecosystem health and local habitats and through our actions generate a sustainable enterprise which utilises arising by-products - The profits from which can be reinvested to help perpetuate the project.

Turning Point

Turning Point is a leading health and social care organisation with over 50 years’ experience of supporting people with complex needs including substance misuse, mental health issues, learning disability, unemployment, housing needs and offending behaviour.  

The aim of the service is to provide integrated community drug and alcohol treatment for young people, adults and their families. The service will increase opportunity to access support in the community; improve completion rates, so more residents leave treatment having achieved their goals; reach out to client groups who are currently under-represented; and respond quickly to changing drug and alcohol trends.


Providing specialist Independent Domestic Violence Advisor Services. Our IDVA team offers short term, intensive support and advocacy which focuses on risk and managing risks. Priority is given to ensuring the safety of victims and their children, presenting victims views at Multi Agency Risk Assessment Conferences (MARAC) and Specialist Domestic Violence Courts (SDVC).

Once the immediate risks and threat of abuse is addressed the Engagement and Recovery team will provide emotional, practical, therapeutic support and counselling options alongside group work interventions to ensure victims continue to feel safe and secure, make informed choices and take back control.

Vita Health Group

If you are experiencing excessive worry, low mood, depression, anxiety or a lack of motivation then VitaMinds can help. VitaMinds works in partnership with the NHS to provide talking therapy services and counselling in Leicester, Leicestershire & Rutland known as IAPT (Improving Access to Psychological Therapies) and can provide advice and guidance on the best options for you.

VitaMinds is a FREE service and you don’t need to visit a GP to get help.

Last updated 7 December 2022
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