Digital, Customer Service and Communications

Find out the level of customer service you can expect when you contact us

This policy identifies situations where a customer might be considered to be ‘unreasonably persistent or vexatious’ and proportionate ways of responding to these situations.

Information and personal data are major assets that we have a responsibility to protect and, where required by law, to publish.

We aim to provide services that meet your needs and generate satisfaction

Our policy regarding corporate complaints