We are currently unable to accept any bulky waste collection bookings for fridges or freezers. This is because the disposal facility used by Leicestershire County Council has temporarily reached full capacity. All other bulky items remain unaffected and can continue to be booked using the online form.

Bulky item collection

How to dispose of bulky items:

Our bulky item collection service

We provide a collection service to domestic properties for bulky household items that are too big to put in your bin.

For £50.45, we will collect and dispose of up to five large items from your home (excluding white goods).
Discounted rates are available to people in receipt of Pension Credit, Housing Benefit or Council Tax Support. If you are unsure if you are entitled to a discount, please call 01664 502 502.

Please see below items we do and do not accept.

Accepted items 

Kitchen and utility

Kitchen and utility items we can accept 

  • Blenders
  • Bread makers
  • Cookers (gas or electric)
  • Dishwashers
  • Extractor hoods
  • Food mixers
  • Freezers (must be empty)
  • Fridges (must be empty)
  • Fridge freezers (must be empty)
  • Hobs
  • Ironing boards
  • Microwave oven
  • Spin dryer
  • Tumble dryer
  • Vacuum cleaners
  • Washing baskets
  • Washing machines (including twin tub)
Electrical items

Electrical items we can accept 

General electrics

  • Computer systems
  • Fax machines
  • Heaters (free-standing, gas or electric, excluding gas bottles; storage heaters must have bricks removed)
  • Hi-fi systems
  • Satellite boxes or dishes
  • Telephones
  • Televisions
  • Video recorders

Kitchen and utility

  • Blenders
  • Bread makers
  • Cookers (gas or electric)
  • Dishwashers
  • Extractor hoods
  • Food mixers
  • Freezers (must be empty)
  • Fridges (must be empty)
  • Fridge freezers (must be empty)
  • Hobs
  • Ironing boards
  • Microwave oven
  • Spin dryer
  • Tumble dryer
  • Vacuum cleaners
  • Washing baskets
  • Washing machines (including twin tub)

Garden and outdoor

  • Lawn mowers (electric only)
  • Power tools

Miscellaneous

  • Heated clothes airers
  • Fitness equipment including, Treadmill, Walking pad, Exercise bike, Rowing machine
  • Toys (bagged)
General furniture

Furniture we can accept 

  • Armchairs
  • Bed bases
  • Bedside cabinets
  • Bookcases
  • Bunk beds
  • Computer desks
  • Cots
  • Desks
  • Dining chairs
  • Dressers
  • Dressing tables
  • Filing Cabinets
  • Foot rests
  • Headboards
  • Mattresses
  • Pouffes
  • Settees
  • Sideboards
  • Sofas
  • Tables
  • Wardrobes (free standing, whole or broken up)
Furnishings and flooring

Furnishings we can accept

  • Carpets (roll or bagged off-cuts)
  • Curtains (bagged)
  • Curtain poles
  • Cushions (bagged)
  • Quilts (bagged)
  • Linen (bagged)

Flooring we can accept

  • Floor tiles
  • Underlay
  • Vinyl floor covering
Garden and outdoors

Garden and outdoor items we can accept 

  • Bicycles
  • Barbeque (no gas bottle)
  • Clotheslines (freestanding)
  • Dustbins
  • Garden Chair
  • Garden Table
  • Garden Sun Lounger
  • Garden planters
  • Garden tools (spades/forks etc.)
  • Lawn mowers (electric only)
  • Parasol
  • Power tools
  • Prams/pushchairs
  • Push bikes
  • Small items from a garage (for example, old jacks)
  • Small outdoor toys
  • Wheelbarrows
  • Wheelchairs
Miscellaneous

Miscellaneous items we can accept

  • Books (bagged)
  • Child safety gates
  • Clocks
  • Clothes airers (both heated and standard)
  • Playpens
  • Toys (bagged)
  • 5 Black bags as one item

Fitness equipment 

  • Treadmill 
  • walking pad
  • exercise bike
  • rowing machine 
  • Dumbbells 
  • weight benches 

Items we can't accept

Bathroom

Bathroom items we can't accept

  • Baths
  • Showers
  • Sinks
  • Toilets
Electrical items

Electrical items we can't accept

  • Electric organs
  • Mobility scooters
  • Stair lifts
  • Vehicle batteries
  • Satellite dishes
  • Electric sunbeds
Fixtures and fittings

Fixtures and fittings we can't accept

  • Doors (internal and external)
  • Kitchen units
  • Laminate flooring
  • Radiators
  • Windows
  • Wooden flooring
Garden and outdoor

Garden and outdoor items we can't accept

  • Fences
  • Garden decking
  • Garden rollers
  • Greenhouses
  • Petrol lawnmower
  • Sheds
  • Soil
Vehicle

Vehicle items we can't accept

  • Car/motorbike parts
  • Vehicle batteries
  • Trailers
  • Tyres
Miscellaneous

Miscellaneous items we can't accept

  • Asbestos
  • Boilers
  • Fluorescent tubes
  • Garage doors
  • Gas bottles
  • Oil
  • Paint/chemicals
  • Pianos
  • Plasterboard
  • Rubble or Builders rubble
  • Sheet glass
  • Snooker/pool table
  • Wheelchairs

If your item is classed as POPs (Persistent Organic Pollutants e.g. upholstered seating containing foam material), this will be collected on your chosen collection day, separately to all other bulky items presented. 

If your item is not listed within our Accepted items or Unaccepted item lists, please contact customers services on 01664 502 502.

 Number of items  Price Discount for people claiming Pension Credits, Housing Benefit or Council Tax support
 1 (excluding white goods) £29.78 No discount 
2-5 (excluding white goods)  £50.45 £40.36
More than 5 items (excluding white goods)  £50.45 plus £15.78 for each additional item  £40.36 plus £12.62 for each additional item 
 1 white good collection £36.15 No discount

Each white good you wish to dispose of is charged at £36.15. This includes fridges, freezers, dishwashers, cookers, washing machines and more. 

Book a collection

To arrange a collection, you will need a valid debit card for the fee.

Or call Customer Services on 01664 502 502.

Please note: This service is only for domestic properties. We do not provide bulky item collections for schools or businesses.

What happens next?

Collection information:

  • Melton Town - your collection will take place the following Monday, or on the date you have chosen when completing the form.
  • Villages - your collection will take place the following Tuesday, or on the date you have chosen when completing the form.

Please:

  • leave your items at the nearest accessible point to the public highway within the property boundary by 7:30am on the confirmed collection date
  • ensure the items are visible for the crews from the public highway. 

Collection staff are not permitted to enter private property, including gardens, garages, or homes, to retrieve items. 

If you want to cancel or change an existing collection call our Customer Services team 01664 502 502 (at least 24 hours before your scheduled collection).

Using companies to remove your waste

Using private, unauthorised waste collection companies, may result in prosecution or the issuing of a fixed penalty notice. It is your legal responsibility to ensure your waste is disposed of correctly.

Find out more about waste collectors and how to check they are registered.

Leicestershire Resources and Waste Strategy 

For more information about waste and recycling within Leicestershire, please refer to the Leicestershire resources and waste strategy. 

Leicestershire resources & waste strategy

Last updated 30 April 2026
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