Information on Coronavirus

Providing evidence for a new claim

You may be asked to provide evidence to support your new benefit claim. 

Evidence can include:

  • Photos of original documents taken on your mobile phone or tablet
  • Scans of the original document 
  • Electronic documents you already have for example, wage slips and bank statements 

You can upload this online using the Providing evidence for a new claim button below.

This will take you to My Account. Once logged in, click on your in progress benefit claim, and then the documents heading. You should see the option to add a document. 

If you are unable to submit your evidence online please post this to us at the following address:

Benefits Department
Melton Borough Council
Parkside, Station Approach
Burton Street
Melton Mowbray
LE13 1GH

Occasionally we also may wish to see original documents for all other evidence we might need. If we need to do this we will contact you.

Last updated 8 September 2021
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