Contact the Council

The best way to contact us is by completing the online form at the bottom of this page. 

If you would like to speak to a member of our Customer Services Team please call 01664 502 502 during the opening hours below.


If you would like to speak to a member of our Customer Services team or an officer face to face this can be done by booking an appointment. (Please note 24 hours’ notice ahead of an appointment is required unless the enquiry is an emergency)


If your call is outside our opening hours and is an emergency you should call 01664 502 502 but select option 1 to speak to our emergency contact centre.

How to find us

You can find us using this Google Map location.

Opening hours

Our office opening hours are by appointment only:

Day of the week

Opening times


9am – 5pm


9am – 5pm


9am – 4pm


9am – 5pm


9am – 5pm


Highways and Street Lighting

Leicestershire County Council are the Highways Authority for Melton Borough.

For contact information please visit the Leicestershire County Council website.

Jobcentre Plus

Telephone: 0800 169 0190


For benefit processing or enquiry's call 0345 608 8545

Adult Social Care

Leicestershire County Council

Telephone: 0116 305 0004

For more information visit the Leicester County Council website.

Last updated 17 April 2023

Customer Services

Telephone: 01664 502502



Melton Borough Council,
Parkside, Station Approach,
Burton Street,
Melton Mowbray,
Leics, LE13 1GH

Feedback button