Information on Coronavirus

Missing payments and reminders

The first time you miss a payment you will get a first reminder. If you pay the full instalment after this, then you can carry on with your monthly payments. If you do not pay in full you will not be sent any further reminders and we will send you a court summons, where you will be required to pay your council tax balance in full, plus costs.

We usually wait until 7 days after each instalment date before sending out a reminder because we know it is not always possible to pay on the due date.

If you miss a payment a second time

You will be issued with a second reminder. You must pay and keep your account up to date if you want to carry on paying by instalments. If you do not pay, we will send you a court summons.

If you miss a payment a third time

If you miss a payment for a third time, no further reminders will be sent, we will send you a final notice. You will then be required to pay your council tax balance in full.

How to avoid getting reminders

To avoid getting reminders you should:

  • Pay your instalments by the due date
  • Pay by direct debit
  • If you wait to get a summons you will have to pay court costs of £54
  • If this remains unpaid and a Liability Order is granted, you will incur further costs of £12
Last updated 17 August 2021
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