Voids and Completion Officer
Purpose of the job
We have an exciting opportunity for an enthusiastic individual to join the Melton Borough Council Revenues and Benefits team.
The vacancy is for a part-time Voids and Completion Officer responsible for providing assistance in the demand, collection and recovery of Council Tax and Non-Domestic Rates. This involves the inspection of new and empty properties and those undergoing structural alterations to ensure a correct and complete database for the charging of Council tax and Non-Domestic Rates. Previous experience in a similar role would be preferable but not essential as we will provide full training and support.
About You
Ideally, you will have some previous experience in a Revenues and Benefits team, although this is not essential. You will, however, need to have great ICT skills with experience of using the full Microsoft suite of applications as well as being confident in picking up new, bespoke ICT systems. As a customer focussed service, customer service skills are essential to ensure our team are supporting people in our community who most need our help.
We have a passion for Helping People and Shaping Places and put our customers at the heart of everything that we do. If that sounds like you then we would love to hear from you.
Our values are that of “We Care”, “We Innovate” and “We Achieve”, so being organised and high performing are going to be vital in this role. You will also need to have a high level of discretion and confidentiality as well as excellent communication skills to be able to deal with complex information and respond to customer queries in a polite and sensitive way.
About Us
We work in an agile and flexible way which means you can split your week between working from home and being in the office. Other benefits include, a generous leave entitlement, a full week off at Christmas, Local Authority Pension Scheme and a clear commitment to your continued professional development, to name a few.
You can find out more about this role by viewing the full job description and personal specification below.
The post is subject to a Disclosure and Barring Check (DBS).
Melton Borough Council is committed to offering a guaranteed interview scheme for applicants that meet the essential criteria for a job profile and who:
- Declare themselves to have a disability covered by the definition outlined within the Equality Act 2010
- Are considered to be a care leaver
- Are a veteran or reservist
To find out more and to see if you may qualify, please read our guaranteed interview scheme document, please do not hesitate to contact us, with any queries you may have.
If you would like an informal chat, please do not to hesitate to get in touch with either:
Nick Sach – Revenues and Benefits Manager
Telephone number: 01664 502 376
Email: nsach@melton.gov.uk
Or
Alison Wilson – Senior Revenues Officer
Telephone Number: 01664 502 464
Email: awilson@melton/gov.uk