Our community is at the heart of everything we do and we want to ensure we are engaging with our residents and businesses so we can provide the best possible services to them.
Focus Area
Key actions
Promoting local democracy
Establish Area Liaison Forums in communities, bringing county, borough and parish councils together
Support Boundary Commission Review and implement findings
Undertake Community Governance Review in relevant parish areas
Engaging and communicating effectively with residents
Undertake a borough wide Residents Survey
Introduce new systems to improve response to information requests, customer complaints and ensure services learn from feedback
Implement Communications and Engagement Strategy and action plan
