Keeping Safe in Your Home

Keeping you safe in your home is our top priority. We achieve this by carrying out regular servicing, testing, inspections and maintenance to homes and communal areas to ensure your home meets all legislation requirement and standards.

It is important that you allow us access into your home so we can carry out these checks. If you are unavailable for an appointment then please let us know on 01664 502502 so a new appointment can be made.

If you have any concerns or repairs in the property, you can raise them on the reporting a repair page. If your home needs an emergency repair, call 01664 502502 and follow the instructions on the message. You can find out more about emergency repairs on our emergency repair page.

More information on specific areas of home safety can be found on the pages below.

Fire safety

How to prevent fires in the home and what to do if there is a fire

Gas safety

Understanding the annual gas safety check and what to do if you suspect a gas leak

Damp and mould

Steps to take to prevent damp and mould in your home and how to report damp and mould to us.

Electrical safety

Understanding the 5 year electrical safety checks that we complete in your home.

Asbestos safety

How we can work together to keep your home free from asbestos risks

Water safety (Legionella)

Steps you can take to reduce risks of legionella in your home

Lift safety

How we maintain the passenger lifts in our buildings to keep you safe

Specialist equipment safety

How we check specialist equipment to keep you safe in your home

A to Z of Council Services