Tenants' corner

Your housing team can offer the following information and advice

  • Reporting a repair to your council house
  • Planned works/maintenance
  • How to contact your housing officer
  • Engage with our tenants and leaseholders
  • Resident association groups
  • Our policies and procedures
  • Your rights and responsibilities
  • Your right to buy your council house
  • Applying for home adaptations
  • Swapping your council house

Your housing officer

Housing officers help and support our tenants.

Your housing officer will:

  • Support you to manage your tenancy agreement
  • Work with you if you are in rent arrears and ensure that any arrears are managed and kept to a minimum
  • Assist you to live independently
  • Work closely with the housing repairs team
  • Work closely with residents groups
  • Enforce all tenancy conditions

For further information and to find your housing officer, visit who is my housing officer?

Silhouette Of People (450X300)

Housing inspection update

Following the Regulator of Social Housing inspection, the council has been awarded a C2 grade which confirms that the council has provided assurance that it meets the consumer standards in many areas, but for one of the standards, there are areas where the council is at an earlier stage and needs to further develop to ensure consistently strong outcomes for tenants.

Read the results and find out what that means on our housing inspection update page.

house being held