Get involved - have your say

Do you want to be able to provide feedback from the comfort of your own home at a time that suits you? Then this option may be for you. Those who sign up to become a Check-it Champion will support in reviewing draft key documents such as the tenant annual report, newsletters, policies and so on. 

You will be asked to participate in a short survey to answer questions about the document.  Your feedback will help with co-designing the document requested for review. Details of the feedback will be published on our website.

Estate walks are a fantastic way for you to give us feedback about your community and draw our attention to any concerns you may have. It is also a great way for you to meet colleagues across the Housing Services (including Tenancy Services, Repairs Service and Tenant Engagement), Safer Communities, Waste and Environmental Services, Community Support Hub, Senior Leadership Team and Local Councillors.

You can find further information here

As a Housing Community Champions (HCCs) you will have a passion to improve the community you live in whether that be a block of flats or an estate. You will have a commitment to want to improve your community by reporting on local issues, suggest improvements or sharing general issues on estates, whether good or bad.

You'll stay informed events happening in your area and provide updates to the Tenant Engagement Team at your convenience over the phone or by email. 

You will be contacted every two months for feedback or you can contact us if you need to discuss something prior to our contact.

The Landlord Assurance Board (also known to us as the LAB) is made up of core members, tenants being some of them (you can find more information on board members in the Terms of reference - Landlord assurance board). The  LAB provides an opportunity for council officers, councillors and tenants to work together, with a focus on high quality homes and an accountable landlord services.

It has been developed to ensure collective awareness and visibility on important matters, such as regulatory compliance, financial resilience, risk management and performance on matters relating to being an effective landlord.

Meetings will take place on a quarterly basis. They will be operated as hybrid meetings, enabling participants to attend in person or remotely as required.

This is a role that is recruited to, we are currently not advertising any positions but if you are interested, please get in touch on the details located after the menu of activities.

Task and finish groups also known as workshops are offered at a time when we may need to work together on a particular topic to share ideas, provide feedback or actively make changes to a process. These sessions are free to any tenants and leaseholders. We do our best to make the sessions as accessible as possible and can host them online, in-person or by doing both to accommodate all wanting to join in. A task and finish group will be advertised through Your Voice Your Choice, Facebook and email.

You can join the Your Voice Your Choice Group and you’ll be involved in reviewing and scrutinising our services, helping identify changes/ improvements. By being part of this group, you’ll be representing the voice of our tenants and help us to ensure that our services reflect our tenants experience and their expectations.

As part of this group, it is really important that you can look beyond your own personal experience and be able to provide us with a positive approach and be part of a team that plays a vital role in helping to improve our services for all our tenants. This group meets every 6 weeks at our offices in Parkside and lasts around 2 hours.