Get involved - have your say

Do you want to be able to provide feedback from the comfort of your own home at a time that suits you? Then this option may be for you. Those who sign up to become a Check-it Champion will support in reviewing draft key documents such as the tenant annual report, newsletters, policies and so on. 

You will be sent a document to review and asked to participate in a short survey to answer questions about it.  Your feedback will help us to understand if the document we are proposing is tenant friendly and understandable. Details of the feedback will be published on our website.

This activity will take up to 30 minutes of your time.

Where we are looking to make changes to a policy which may impact on you, we will consult with you on the proposed changes.

This activity should take up to 30 minutes.

Estate walks are a fantastic way for you to give us feedback about your community and draw our attention to any concerns you may have. It is also a great way for you to meet colleagues across the Housing Team (including Tenancy Services, Repairs Service and Tenant Engagement), Safer Communities, Waste and Environmental Services, Community Support Hub, Senior Leadership Team and Local Councillors.

You can find further information here

This activity time will depend on your commitment, but each walk usually takes approximately 2 hours.

Your feedback is very important to us, whether it's a general comment or observation about a service we provide, a compliment about something we've done well or a complaint about something you are not happy with. 

We are committed to listening to your feedback and acting on what we hear, to continually improve the quality of, and access to, the services it provides.  

We will use your views to look at our services and see how we can continue to build on the good aspects and how we can improve those you feel are not as good as they could be.

You can submit your feedback here

This activity will take around 10 minutes of your time.

As a Housing Community Champions (HCCs) you will have a passion to improve the community you live in whether that be a block of flats or an estate. You will commit to improve your community by reporting on local issues, suggest improvements and share general issues on estates, whether good or bad.

We will keep you informed about events happening in your area and provide updates to the Tenant Engagement Team at your convenience over the phone or by email. 

You will be contacted every two months for feedback or you can contact us if you need to discuss something prior to our contact.

This activity time is dependent on how much you wish to commit.

The Landlord Assurance Board (also known to us as the LAB) is made up of core members, tenants being some of them. The LAB provides an opportunity for council officers, councillors and tenants to work together, with a focus on high quality homes and an accountable landlord services.

It has been developed to ensure collective awareness and visibility on important matters, such as regulatory compliance, financial resilience, risk management and performance on matters relating to being an effective landlord.

Meetings will take place on a quarterly basis. They will be operated as hybrid meetings, enabling participants to attend in person or remotely as required.

This is a role that is recruited to, we are currently not advertising any positions but if you are interested, please get in touch.

This activity will take 3 hours commitment to attend meetings every quarter and will take up to 1 hour of preparation.

We will use Melton Borough Council Facebook and Instagram accounts to promote local involvement activities that are taking place across the Borough. This will keep you informed and allow you an opportunity to come along to get involved and give your views.

This activity time commitment depends on you.

We will send surveys to you by email, post or over the telephone to get your views on an aspect of housing you may have recently used. The findings from the survey will be used to improve our housing services.

This activity should take no more than 30 minutes.

Task and finish groups, also known as workshops, are offered at a time when we may need to work together on a particular topic to share ideas, gather feedback or actively make changes to a process. We do our best to make the sessions as accessible as possible and can host them online, in-person or by doing both to accommodate all wanting to join in. A task and finish group will be advertised through Your Voice Your Choice, Facebook and email for those who have joined the Tenant engagement mailing list.

This activity should take up to 2 hours.

Sign up to receive updates on housing services including the promotion of events, task and finish groups, competitions and all things involvement.

This activity time commitment depends on you.

The Your Voice Your Choice Group carries out reviews and scrutiny of our services. Tenants' help to identify changes/improvements. By being part of this group, you’ll be representing the voice of our tenants and help us to ensure that our services reflect our tenants experience and their expectations.

As part of this group, it is really important that you can look beyond your own personal experience and be able to provide us with a positive approach and be part of a team that plays a vital role in helping to improve our services for all our tenants.

This activity takes place every 6 weeks at our offices in Parkside and lasts around 2 hours.