Taxi vehicle and driver licensing

There are two types of taxis vehicles that are licensed by us, hackney carriage and private hire.

Hackney carriages

These are vehicles that can pick up passengers in the street but are limited to charging what is on the meter. They can also take private hire bookings over the telephone.

They require:

  • a licensed vehicle with a working meter
  • a licensed driver

Private hire vehicles

These are vehicles that can only pick up pre-booked fares.  They cannot ply for trade or sit on taxi ranks and must keep booking records. 

They require:

  • a licensed vehicle
  • a licensed driver
  • an operator’s licence

Types of Licences

Vehicle licence

To apply for a taxi licence for your vehicle, you will need to complete the online taxi vehicle licence application form, in the forms section below. You will be directed to payment automatically.

You will need to provide:

  • The vehicle registration certificate (V5 Logbook)
  • A valid motor insurance certificate (covering for hire & reward)
  • A completed taxi test inspection form from an approved garage 
  • For new hackney carriages only: a valid calibration certificate from N&J Pitt Taximeter Services, Nottingham
Vehicle licences run for one year. If you apply for a private hire vehicle licence you will also need a private hire operator licence. Please refer to private hire operator licence tab for further information.

Exclusions

  • Vehicles over the age of 10 years cannot be licensed, except for fully wheelchair accessible vehicles and special vehicles (see policy available to download below).
  • All vehicles on first registration must be less than 6 years old on the date of the application for the licence. 
  • Vehicles over the age of 8 years must undergo and pass two vehicle tests per year, at six-monthly intervals.
  • The maximum number of passengers is 8. You must consider whether your vehicle can comfortably carry the number you request and luggage, and be able to justify this.
  • All private hire vehicles issued with two door stickers for the vehicle. These stickers indicate that the vehicle can only be pre-booked and cannot be hailed in the street
  • This is not a full list of exclusions and conditions. You must check our Policy for the latest requirements.

Existing licensed vehicles

Notify us of vehicle damage or collision

Taxi drivers must notify us of any damage to their licensed vehicle and inform us if their vehicle has been involved in a collision or incident within 72 hours of the incident. Please use the online form below.

Private hire operator licence

If you wish to apply to be a private hire operator, you will have to show that you are "Fit and Proper" to hold this licence, as specified in the statutory and best practice guidance (see external links below)

You will then need to

  • complete the application form (available to download below)
  • provide a Statutory Declaration (available to download below)
  • pay the correct fee in advance (see fees and charges)
  • provide proof of right to work in the UK, in line with the requirements of the Immigration Act 2016
  • provide a basic disclosure report from the Disclosure and Barring Service (DBS) for all applicants (Directors if a limited company or partners in a partnership company). The DBS disclosure certificate must be no older than one month from its issue date when applying.
  • provide evidence of passing the Safeguarding Vulnerable Passenger Training (see link below to course)
  • provide proof of right to licence (right to work in the UK)
Taxi driver's licence

We issue a three year combined hackney carriage and private hire drivers licence which allows a driver to drive either a hackney carriage or a private hire vehicle. One or two year licences are  available under certain circumstances. Please contact Licensing Team for further information on this.    

To apply for a licence you will need:

  • to take and pass the taxi knowledge test (further information below)
  • a completed application form (available to download below)
  • a Disclosure and Barring Services (DBS) Criminal Records enhanced check (you will need to apply for this through us, they can take approximately 8 weeks to be processed).
  • to complete the Mitie consent form so we are allowed to complete your DBS (available to download below)
  • a DVLA check. A free code can be generated on the DVLA website
  • a medical form from a GP (available to download this below)
  • a Passport photograph
  • a Driving Licence
  • to complete the Virtual Taxi Safeguarding Classroom course run by the Bluelamp trust – £25 paid directly to them upon booking
  • to complete the Virtual Disability Awareness Training Classroom course run by the Bluelamp trust - £40 paid directly to them upon booking
  • to subscribe to the DBS update service once your DBS certificate has been received, you will then need to provide the licensing team with your certificate number and your consent (complete online form below). We are required to check your DBS, along with DVLA check, twice a year.

Knowledge test

Before your licence can be granted, you will need to take the local knowledge test for new drivers. This test is made up of three parts.

  1. Part one tests your knowledge of the legislation and our taxi licensing policy

  2. Part two tests your knowledge of the town streets and nearby transport links 

  3. Part three is a test of your knowledge of the Highway Code.

Please email our licensing team using the contact details below to book a test. You must pay the £10 fee in advance and bring the receipt with you on the day of the test. We have produced some revision notes for the Hackney Carriage & Private Hire Driver's Test which you can download below.

Existing drivers

Notify us of changes 

You must notify us in writing within 10 working days of a change of name or address (online form below).

You must notify us within 48 hours of an arrest and release, charge or conviction of any sexual offence, any offence involving dishonesty or violence and any motoring offence (online form below)

DBS update service check consent

We are required to check your DBS twice a year and need your consent to do this. This consent to check will last three years or until your next renewal of your Hackney Carriage & Private Hire Driver is due. Please complete the online form below to give your consent.

Fees

Fees and charges

The fees are available below. You cannot pay on collection of your licence. Please be careful to pay the correct fee as over payments will be refunded minus the admin fee of £33. 

Please note one or two year hackney carriage and private hire drivers licences are available under certain circumstances. Please contact licensing for further information on this or if you are unsure on what fee to pay.

There is no application fee for a fully wheelchair accessible vehicle and there is a 25% reduction of fee for vehicles which are fuelled by LPG, petrol/+electric or compressed natural gas.

New applications Cost
Hackney carriage/private hire driver's licence (3 years) £318
Hackney carriage/private hire driver's licence (2 years) £220
Hackney carriage/private hire driver's licence (1 year)  £120
Hackney carriage/private hire vehicle licence (1 year) £104
Private hire operators licence (5 years) £845

 

Renewal applications Cost
Hackney carriage/private hire driver's licence (3 years) £286
Hackney carriage/private hire driver's licence (2 years) £200
Hackney carriage/private hire driver's licence (1 year) £105
Hackney carriage/private hire vehicle licence (1 year) £94
Private hire operators licence (5 years) £760

 

Miscellaneous Cost
Driver knowledge test £10
Replacement private hire door signs £17
Private hire door signs (magnetic) £22
Extra plates (for example, on trailers) £17
Replacement badge £15.50
Replacement paper licence £7
Replacement internal plate/sticker £15
Replacement external plate £22

 

Other Cost
Disclosure and Barring Service Check £51.50

 

There are also the following additional charges to be aware of: 

  • Medical certificate (your doctor will charge you directly for this)
  • Disability discrimination awareness training
  • Child sexual exploitation awareness training



Report a taxi issue

Report any issues to us regarding a driver or vehicle.

Forms

You can apply online by filling out the correct form below. If there is a fee to pay, you will be directed to payment automatically.

If sending photos of documents through a smartphone, you can reduce the size of photos before uploading them. Please check that the document can still be read clearly. Contact the Licensing Team if you have any questions.

To complete and download a copy of the following, please see the Downloads panel below:

  • Taxi driver licence application
  • GP medical certificate
  • Statutory declaration form

Public registers

The following public registers are available to download from the Downloads panel below:

  • Register of drivers
  • Register of hackney carriage vehicles
  • Register of private hire vehicles
  • Register of private hire operators

Contact details

Licensing Team: licensing@melton.gov.uk 

Downloads
Last updated 16 November 2022
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