Regulatory Services Systems Officer
We are looking for an enthusiastic individual who has a background in the development and maintenance of ICT systems relating to IDOX Uniform. The role plays a key part within the team to help ensure the smooth running, compliance and professional provision of the planning, environmental health and licensing services.
Purpose of the job
You will be responsible for the day to day maintenance of our service systems, predominantly IDOX Unform, Public Access and EDMS to include systems and security administration, business configuration, dataloads and maintenance of all Uniform modules in use, including operational documents and templates.
As we are constantly evolving and improving our service, you will play a key part by leading on projects to enhance and upgrade the system. This will always be with a focus on improving our customer journey. You will need to extract, prepare and present departmental statistics and monitor indicators on a monthly and ad hoc basis including updating corporate monitoring systems.
You will also be responsible for developing and delivering training and guidance for the rest of the team as required and following any upgrades or new releases.
About You
The successful candidate will be driven and motivated with an eye for detail. You will be a team player but confident to work independently and have a flexible attitude to working under pressure. We are looking for an individual with a positive outlook and a desire to deliver a quality service to the community we serve.
You will have a keen interest in, and demonstrable working knowledge of ICT and databases as well as 2 to 3 years of hands-on experience of supporting and maintaining IDOX Uniform and associated systems, which is essential. You will also need knowledge of the Microsoft Office Suite of applications, and you will have an excellent working knowledge of Excel. Previous experience and knowledge of Power BI and working with SQL would be an advantage.
Ideally, you will be able to produce detailed reports as well as be able to maintain and update electronic information systems in accordance with data protection regulations.
A working knowledge and understanding of planning, environmental health and licensing would be advantageous.
This opportunity would be ideal for an individual who has the ability to engage and liaise with stakeholders, arrange meetings and develop ideas that can add value to the wider team. At Melton Borough Council we are continually looking at how we can improve our service and processes and want someone to help us to deliver it!
Working for Melton Borough Council provides an excellent range of benefits and family friendly working policies. These includes flexible and agile working arrangements with no core hours, and enables multi-site and home working, a generous leave entitlement, a full week off at Christmas, Local Authority Pension Scheme, and a clear commitment to your continued professional development.
We look forward to hearing from you if you are looking for the chance to work for a forward-thinking council and make a real difference to the people of Melton Borough and the surrounding area.
You can find out more about this role by viewing the full job description and person specification below.
We guarantee an interview to anyone who is a reservist, veteran or has a disability and meets the criteria for the role
Closing Date: Noon, 8th May 2024.
If you would like an informal chat please do not hesitate to get in touch with:
Joanne Belcher - Senior Environmental Health Officer
Telephone: 01664 504 296
Email: jbelcher@melton.gov.uk
or
Louise Parker - Planning Development Manager
Telephone: 07500 993860
Email: lparker@melton.gov.uk