We are currently carrying out major upgrade works affecting some of our online services, such as searching for planning applications, MyMelton search function and our bin collection date search. We apologise for the inconvenience.

We are running a Tenant Satisfaction survey with the support of HWLincs and they will be contacting you soon, either by email or phone, to invite you to take part. Find out more about the Tenant Satisfaction Measures survey.

Your tenancy

Managing my tenancy

Support and guidance on managing your tenancy and rent payments.

Home contents insurance

Information about home contents insurance and our specialist offer with Aviva.

Tenancy agreement

Understanding your tenancy agreement and the difference between Introductory agreement and a secure agreement.

Ending my tenancy

What you need to do if you would like to end your tenancy.

Transferring my tenancy

Details of when and how you can transfer your tenancy onto someone else.

Keeping a pet

Understanding the rules around pet ownership as one of our tenants.

Housing perks app

Housing perks allows you, as our tenant, to get exclusive discounts with 100's of brands.

Easy read housing advice

Mencap's Easy Read information about different types of housing issues

Home maintenance and responsibilities

Maintaining your home and repair responsibilities
A to Z of Council Services